May 16, 2025

Why Raptor Encounter Works (and Triceratops Didn’t) (Ep. 51)

Why Raptor Encounter Works (and Triceratops Didn’t) (Ep. 51)
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Jim Hill and Eric Hersey explore how Universal turned a high-maintenance animatronic failure into one of its most popular and shareable meet-and-greets withRaptor Encounter. From behind-the-scenes strategy to guest visibility, they break down whatTriceratops Encountertaught Universal—and how that shaped the Jurassic Park experience we know today.

  • The rise and fall ofTriceratops Encounter, and why it never worked as a headline attraction

  • HowRaptor Encountersucceeded by being visible, fast, and built for social sharing

  • Universal’s upcoming Epic Universe livestream and new Peacock documentaryThe Epic Ride

  • Mega Movie Summer kicks off at Universal Hollywood with Jaws props and Jurassic World meet-and-greets

  • Listener feedback: how to hack your Cabana Bay stay, plus an update on walk-around characters at Toothsomes

Whether you're into classic Jurassic nostalgia or watching how Universal adapts its strategy, this episode is all about learning from the past to create blockbuster experiences.

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